Terms & Conditions

Website Use

By using this website or placing an order with ISLE & STONE, you agree to use the site lawfully and in a way that does not interfere with the operation, security or integrity of the store.

Product Information

We aim to present product information, images, pricing and availability clearly and accurately. Product availability, descriptions and prices may be updated from time to time.

Because our products use natural materials, individual pieces may vary in colour, pattern, clarity, inclusions, texture and shape. Product photography is representative, but exact natural characteristics may vary from piece to piece.

Orders and Payment

Submitting an order does not necessarily constitute final acceptance. Orders may be subject to payment authorization, inventory availability and fraud or compliance review.

Payment is processed through the payment methods made available at checkout.

Shipping and Returns

Shipping and delivery information is provided in our Shipping & Delivery policy. Return eligibility and refund handling are described in our Refund & Returns Policy.

Intellectual Property and Prohibited Misuse

The content, images, design elements, branding and written materials on this website are owned by or licensed to ISLE & STONE and may not be copied or used without permission except as allowed by applicable law.

You must not misuse the website, attempt unauthorized access, interfere with site security, or use the site for fraudulent or unlawful activity.